Shipping policy

1. Processing Times

All orders are fulfilled by Inkthreadable. Once your order is placed, it will be printed and packed within 2–5 working days. Please note that processing times may be longer during peak seasons or promotional periods.

2. Shipping Rates & Methods

We offer flat‑rate shipping for UK orders and calculated rates for international deliveries.

• UK Standard Delivery: Royal Mail 48 or courier service (2–3 working days after dispatch)

• UK Tracked Delivery: Royal Mail Tracked 24 or courier service (1–2 working days after dispatch)

• International Delivery: Times vary by destination (typically 5–15 working days)

Shipping costs are displayed at checkout before you confirm your order.

3. Delivery Estimates

Estimated delivery times are from the date of dispatch, not the order date. While we aim to meet these estimates, delays can occur due to customs, postal issues, or unforeseen circumstances.

4. Order Tracking

If you select a tracked service, you’ll receive a tracking link via email once your order has been dispatched.

5. Customs & Import Duties

International customers are responsible for any customs fees, taxes, or import duties charged by their country.

6. Address Accuracy

Please ensure your shipping address is correct at checkout. We cannot be held responsible for delays or losses due to incorrect details.

7. Missing or Delayed Orders

If your order hasn’t arrived within the estimated timeframe, please contact us at info@therinkclub.co.uk with your order number so we can investigate.